Returns & Exchanges
At MINDSTATE, we want you to feel confident in your style; if your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery. All returned garments must be in their original condition, unworn and unwashed, with all designer tags still attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging and include the printed return authorization slip inside the box.
- 3.Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.